# How Artificial Turf Canada works

> How our free turf referral works: send one request, we match it to a local artificial turf installer or supplier, and they get back to you to measure and quote.

Canonical: https://artificialturfcanada.ca/how-it-works
Last updated: 2026-10-24

One short form, one local installer, no cost to you.

## 1. You send one request

Use the [request form](https://artificialturfcanada.ca/quote). Tell us the job (a lawn, pet turf, a putting green, a balcony, a playground, a sports surface, turf supply or a repair), the city and when you'd like it done. A few details help the installer arrive prepared: the rough area, what's there now, the budget, and anything that affects access like a narrow gate or stairs.

## 2. We match it to a local installer

We send your request to one installer or supplier who works your area and does that kind of work. A daycare playground goes to someone who builds playground surfacing with documented fall heights; a cricket pitch to someone who has built cricket surfaces; a balcony to someone who does condo work. We don't blast your details to a list of companies.

## 3. The installer contacts you

They call or email to talk it through and book a site measure. You deal with them directly from there: the price, the turf, the schedule, payment and the warranty.

## Getting a good quote

- Ask for the exact turf product by name, with its pile height, face weight and warranty.
- Ask how deep the base will be, what stone, and how it will drain.
- Ask what infill, and how much per square foot.
- Ask what's included: excavation, disposal, edging, weed barrier, seams, infill and clean-up.
- Ask about the workmanship warranty on seams, edges and the base, separate from the turf maker's.

## What it costs

Nothing for you. Installers pay us for introductions. Prices are set by the installer; the ranges on this site come from published Ontario prices, not a markup.

## Before anyone digs

Utility locates through the Ontario Dig Authority (formerly Ontario One Call) are free and required before excavation. A good installer books them; if you're doing your own prep, book them yourself. See the [Ontario turf rules guide](https://artificialturfcanada.ca/guides/artificial-turf-rules-ontario).

## Your information

We share your request only with the installer we match it to, and only to answer it. See the [privacy policy](https://artificialturfcanada.ca/privacy).